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Halesowen Tennis Club expects all members to act in accordance with the club's published code of conduct.  Should any member feel the need to lodge a complaint, whether that be about an incident with another member or something related to an issue that has happened that they feel needs addressing through a formal process, then the procedure for how to lodge a complaint and how that complaint will be handled is found in our Complaints Policy below:




Please click on the icon above to open the policy as a PDF document.  To open the PDF's you will need a PDF reader.  If you do not have one already installed, you can install it by following this link.... download Adobe free pdf reader

All complaints go to our Communications officer Rose Reeves 07481523733 or email

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