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Halesowen Tennis Club expects all members to act in accordance with the club's published code of conduct.  Should any member feel the need to lodge a complaint, whether that be about an incident with another member or something related to an issue that has happened that they feel needs addressing through a formal process, then the procedure for how to lodge a complaint and how that complaint will be handled is found in our Complaints Policy below:




Please click on the icon above to open the policy as a PDF document.  To open the PDF's you will need a PDF reader.  If you do not have one already installed, you can install it by following this link.... download Adobe free pdf reader

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